This cannot be said enough. The systems your company uses must be connected and able to exchange information back and forth through an automated process. User Experience | It's simple, difficult to use and understand technology that will only harm employee productivity. If some features are difficult to use, chances are many other features will be more of a hassle than a benefit. Remote Access | As the knowledge workforce becomes increasingly mobile, the ability to access cooperative data while away from the office is essential to employee productivity. This not only increases the productivity of mobile employees, but also has a significant impact on other employees and their productivity as information can be updated in the central company database providing near real-time information. Improving employee productivity through the use of technology can be a double-edged sword. When considering investing in new technology, it's important to find the right balance of functions and features that best benefit your business and grow your employees