Communication is the interaction between individuals and is an important skill to use within the children and young people workforce. The structure of communication is used by transmitting a message, receiving the message and responding to the message which is an essential and basic life skill. There are different types of communication, which are: verbal communication and non-verbal communication. The reason people communicate is to express/represent our feelings and needs. We also need to communicate to build positive relationships with other professionals, children/young people and their families. Another reason we communicate is to understand each other and learn from each other by sharing ideas/information and experiences. Verbal communication allows people to communicate face to face in a sense. The main key points of verbal communication are words, sound, speech and language. There are two different types of verbal communication: formal and informal. The different types of nonverbal communication people use: Body language/Posture – Show your feelings and attitudes. Gestures: Gestures include pointing, waving, and using your fingers to specify number amounts. Paralinguistic: includes factors such as pitch, inflection, tone of voice and volume. Proximity (space): People often need personal space. The personal distance of space needed in casual conversation is between 18 inches and 4 feet. On the other hand, personal distance in a... middle of paper... discuss the accident with the parents without disclosing the other child involved in the accident. For example; “Jack snatched a toy from another child and got very angry.” However, if Jack's parents or Jack himself later wanted to tell his parents who he had an affair with, that is fine as it comes from a child rather than the staff as this is not appropriate. 6: In what situations would you violate confidentiality? What possible tension could this cause? There are many types of situations in which you might violate confidentiality. These types of situations include; if there is evidence or reasonable cause that the child is suffering or is likely to suffer significant harm or suspects any type of abuse occurring in the home. If there are any concerns, you should contact the community services department and explain to them your concerns about the child.