What can be done to manage and/or apply preventive measures to prevent stress in the workplace? The potential consequences for the employer can be costly when employees succumb to internal and external stressors. To effectively combat work stress and develop a comprehensive stress management program, organizations need to be aware of several areas that may be contributing to an employee's stress level. Internally, organizations should review employees' workload and ensure that they have the necessary skills to complete the tasks they are expected to complete (Ornelas & Kleiner, 2003). They must also work to “motivate, challenge, and take full advantage of the employee's skills and abilities” (Ornelas & Kleiner, 2003). Employees' work stress can also be reduced by allowing them to take an active part in decisions, creating an atmosphere that facilitates a support network, and offering flexibility in their schedules that allows them to address responsibilities outside of the workplace (Ornelas & Kleiner, 2003). Work stress isn't just the organization's responsibility. Individuals must also share responsibility for managing the stress that affects them. They must be willing to take care of themselves by leading healthy lifestyles, including eating a balanced diet, exercising and taking advantage of stress reduction techniques and therapies that could include yoga, meditation or aromatherapy. It is important to reiterate that when addressing work stress, the organization must be sure to make a careful distinction between the commonly perceived definition of stress and positive stress within the organisation. Through Seley's research, he stated that positive stress can "be helpful when it motivates people to achieve more" (The American Institute of Stress). This positive stress serves as motivation that drives people to achieve goals. In Murphy and Shoeborn's paper, Stress Management in Work Settings, practical information regarding applying a stress management program in the workplace is presented, along with guidance for creating a "comprehensive stress management program" in place of work. stress management program that encourages each individual to become more responsible and self-determined and suggests that the overall program must focus on dynamics within the organization as well as within the individual” (Murphy & Shoenborn, 1987). Furthermore, Murphy and Shoenborn state that to develop an effective stress management program; several steps must be applied as indicated in as outlined in Figure 3. Special care must be taken
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