Introduction: In this article I critically reflect on five different self-assessments: locus of control (LOC), emotional intelligence (EI), listening self-inventory, team member type, and conflict management. During my discussion, I focus on their correlations and apply the information gathered to my work-life experiences. I will also provide a systematic evaluation of each of these questionnaires. This evaluation will address any possible weaknesses I found in the testing and prepare my final conclusions based on those final results. Relationship between locus of control and emotional intelligence: I scored moderately on LOC (particularly internal LOC) and EI ratings. By evaluating these two tests I found a relationship between my emotional control and my destiny. These surveys have made it clear that my ability to control my feelings provides a higher internal LOC. As Mohapatra and Gupta's (2010) study suggests, “Being responsible for one's emotions leads a person to believe that they are in control of their life and can achieve their goals with well-directed efforts” (p. 16). At work I come across this correlation every time I deal with a customer. When I am socially aware of their emotions, I can micromanage my own emotions accordingly. Subsequently, this increases my relationship management skills. If I don't maintain a high level of EI at work, I see my clients' dissatisfaction as my fault. Therefore, when I take the fate of my clients' happiness into my own hands, whether it will be good or bad depends on how I manage the surrounding emotions. Before this test I had not thought critically about how I managed my emotions in a work context. This helped me understand the connection between being in c… middle of paper… help me become a more skilled and employable person. Works Cited Bryant, L. (2009). The art of active listening. Practical Nurse, 37(6), 49-52.Emmerling, R. J., & Goleman, D. (2003). EMOTIONAL INTELLIGENCE: COMMON PROBLEMS AND MISUNDERSTANDINGS. Recent issues and developments in emotional intelligence, 1(1), 1-32. Listen and learn. (2014). PM Network, 28(3), 20-21.Mamta, M., & Gupta, A. (2010). Relationship between emotional intelligence and work values and internal locus of control: A study of managers in a public sector organization. Vilakshan: The XIMB Journal Of Management, 7(20), 1-20. Mayer, J. D., Salovey, P., Caruso, D. R., & Sitarenios, G. (2003). Measuring emotional intelligence with MSCEIT V2.0. Emotion, 3(1), 97-105.Thomas, K. W. (1992). Conflict and conflict management: reflections and update. . Journal of Organizational Behavior, 13(3), 265-274.
tags