The use of personal anecdotes allows MacNeil to connect with the opposing audience on a more personal level, thus allowing him to persuade them to understand and see this change in a more positive light. An example of this is in the first paragraph of "Do You Speak American?" he describes a personal case in which he experienced the subtle changes that American English was about to take place (306). In this anecdote, MacNeil describes a time when a young woman used the word "guys" in a completely platonic and friendly way to talk to him and his wife. The way he uses this example is to show that in modern American English, a word like "guys" can mean anything and not be disrespectful in any way. Putting this example shows the diversity and tolerance that generations have learned to use on a daily basis. . Which in turn helps explain to the educated traditionalist that change is not a bad thing, especially when it is embraced by the majority of the American public. Another personal anecdote that MacNeil uses is when he describes the time when he was 21 and came to Massachusetts to try to become an actor (313). In this anecdote, MacNeil describes an instance where he noticed that the United States had different forms of English spoken depending on the region it is located in. Because he uses an intimate example that shows the audience that America is a country of diversity and acceptance, it helps them connect with MacNeil's words much better, as they reach the hearts of the audience. In other words, he attempts to use pathos, through personal anecdotes to connect with his audience on a more personal level that encourages them to see the positive side that diversity brings to the English language, especially if it has been experienced firsthand by the writer . . Overall, using personal anecdotes allows the audience to see real emotional instances where change has been positive