This decision will result in changes to the organizational structure to ensure that communication is fluid not only internally and between departments, but also between franchises to ensure that the quality of food and service is at Height up to standards. This also means Casablanca must export its managers, supervisors and cooks to franchisee headquarters to ensure guidelines are followed and to teach new staff our operational strategies. This also means that the opportunity is now open to all employees to move up and take on vacant positions, offering new employees an opportunity to join the Casablanca family and grow with the restaurant to reach endless heights. However, this also means that the organization will move towards a matrix organizational structure to allow for a simpler line of communication between all sectors.
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