HOW TO DEAL WITH DIFFICULT CUSTOMERS Probably ten different people working in the field of commerce and services have asked this question, we will get ten different answers. After evaluating another person, we usually start with personal preferences; and since we are all different from each other, the approach to evaluation in each case will be different. However, there are three types, which almost everyone who answers this question agrees with.1. Excessively talkative customer. On the one hand, it is certainly positive that it provides a lot of information about oneself: it can be used to determine the latent needs of the customer in the purchase and subsequent presentation of goods or services. On the other hand, such a customera) takes a lot of time, sometimes using the seller/sales manager as a free psychoanalyst;b) discourages other customers who would like to contact the dealer/sales manager with a question or request, but seen who was busy with a customer and it seems like it's been a long time, I don't want to wait and