Topic > Interpersonal Communication Skills

IndexAdaptationAudience EngagementQuestions and AnswersMethodsWorks CitedWorking in the IT industry, people communicating across the world is something that is very likely, recognizing other people's background and their culture is important to do. Having different religious beliefs requires some people to go out during working hours to practice. This is a cultural difference and can therefore affect communication between some people, which is why companies and individuals need to recognize this. While time away is necessary, companies will need to be able to find a way to communicate. When communicating with people from different backgrounds, you need to consider how the audience reacts to the way a person speaks. Signs or words may have different meanings in some cultures. Being aware of the issues needs to be done by the person who is attempting to communicate as something could be said or done that could be misunderstood and therefore the audience could find it offensive. The speaker can modify gestures or words to make them more suitable for the audience by knowing words or symbols prohibited by the audience's culture. Say no to plagiarism. Get a tailor-made essay on "Why Violent Video Games Shouldn't Be Banned"? Get an Original Essay Adaptation It is important to be able to understand the background of the audience because it allows the addressee to adapt to be able to adapt to the audience they are addressing. The audience depends on the way a person communicates: whether their cultural background is different, their age or the job they do. The way a person chooses to communicate is influenced by these factors. The speaker might use a microphone, moderate or increase their vocal sound for some audiences in order to capture the audience's interest. The speaker considers the needs and background of the audience by using the voice to speak clearly and thus makes the communication between two people clearer. Being selective in your terminology is another way the recipient can tailor their communication with the audience. This way everyone understands the messages the recipient is communicating: people from different sectors of a company who are part of the audience, the audience may not understand certain terminology. People inside IT need to be able to familiarize themselves with the terminology so that the understanding of their message can also be understood by people outside IT. If people in a team using comparable terminology communicate, the key technical terms and acronym should be used by the recipient to convey the message for the team to understand. After communication has been used to adapt, the information that is communicated must be accurate by the speaker. A good communicator and a liar can be differentiated by accurate information. Far-fetched or emotional statements that some people like to use and this can leave the audience in doubt whether the interlocutor is trustworthy enough or not. Loss of credibility and public trust is caused by speakers using false statements when communicating. The person is shown as a reliable source and can differentiate facts and opinions by providing accurate information in communication. Involving the public Involving the public in communication is what must be done by a person, putting aside the communication style he uses. To keep the audience engaged there are several techniques used for written and spoken communication. Be able to use your voice and verbally generate forms of communicationInteresting to the audience can be done through spoken communication. By modulating your voice and listening to music, changing pitch or using visual presentations and props you can engage your audience. Changing the intonation is a technique that can be used, as well as the use of props because this will prevent people from losing their interests and the speaker will be able to concentrate fully. Written communication can use similar techniques. When reading long presentations or documents, getting bored is what usually happens to the reader. Bullet points or varying sentence lengths are techniques that can be used in presentations, including images and diagrams, so that the reader's attention is less likely to be lost by the writer. Including images to make the writing seem more interesting should be done by the writer, the audience's attention may be drawn away from the message and therefore the amount of multimedia content used needs to be controlled. Communication has been made more manageable and engaging by the use of technology in this century. Face to face communication is more difficult than before due to companies expanding overseas, but with video conferencing software, for example: Skype, communicating is easier and more manageable when communicating with different parties. Email has taken over phones when businesses communicate. Email has become more popular with recent technology as information is communicated efficiently and does not require the audience to take notes. Communication is more interactive and engaging because the audience is more directly involved in the use of technology. Questions and Answers The final way the speaker establishes the message to gather opinions from everyone is through question and answer sessions (QEA). When using oral or face-to-face presentations to communicate, it is important that the audience feels involved. You can allow the audience to ask questions by holding question and answer sessions if the speaker's points were vague, as well as the feedback provided to improve it can also benefit the speaker for the next presentation. In some cases, the audience is asked to ask questions so that the speaker can be prepared before the speech, broadcast presentations are an example of this. The audience asking questions after the speech occurs with face-to-face communication. Pitch shifting is a technique used in IT and this is important when members of a project team are trying to get motivated and engaged. When lowering the tone of voice is done by someone, the people around them are more likely to listen because the tone of voice is intriguing. This helps get the message across and is also easier because people listen. After IT interviews there needs to be question and answer sessions because opinions can be expressed by technical and non-technical voices, this will make the audience feel that a valuable contribution has been made to the project. Please note: this is just an example. Get a custom paper from our expert writers now. Get a Custom Essay Methods Enabling communication between colleagues in the workplace happens through different methods. The most common method of communication between colleagues is verbal exchange. Being confident is what is based on a positive verbal exchange and the ability to share information when approaching people. Being clear and having good verbal communication is required by the speaker when speaking to the audience so that they can understand and be sure of what the message is. In the workplace, the employees36