Employee feedback is important because it can directly impact the efficiency and production of any business or company. Feedback allows an employee to correct mistakes, learn about their strengths and weaknesses, and receive positive, uplifting feedback. The combination of all three of these elements can offer advantages to the company. An employee can learn and work on areas of work where they may struggle or have room to improve. Furthermore, it can offer an immediate solution to mistakes that need to be corrected and, conversely, an employee can receive praise and positive feedback for good work which, overall, can boost morale and improve work life. By offering useful and effective feedback, an employee can correct and improve their work and, more importantly, become aware of what is right and wrong in their work and actions in the workplace. Say no to plagiarism. Get a tailor-made essay on "Why Violent Video Games Shouldn't Be Banned"? Get an Original Essay Knowing this, managers and superiors can provide effective feedback to guide employees in a direction to improve production and efficiency in their work and for the company. As an employee you have responsibility for your work and to be accountable for what gets done. And useful feedback can offer guidance so that an employee can fulfill their responsibilities and meet the standards of managers and superiors. The problem arises when employees become defensive about feedback. Defensiveness against feedback can hinder production and efficiency and prevent an employee from reaching their potential. Useful feedback comes with an honest critique of your work and bringing errors or weaknesses to the forefront to solve problems and find solutions. It's important that an employee can identify criticism as helpful, something they don't defend against but rather accept and appreciate as an opportunity to improve and improve. But not only is a positive and optimistic mindset on the part of the employee crucial, but the manager or superior who offers criticism should not criticize in a harsh and judgmental way, but above all with a directional and assistance approach to criticize employees and make them aware of the strengths, weaknesses or areas to improve. In every defensive reaction there is fight or flight. Fighting by being an angry, aggressive, or rejecting defensive style. Escape, on the other hand, is a more passive acceptance approach to avoid confrontation. In any criticism an employee can and will defend himself in one of two ways. To deal with such reactions appropriately it is essential to know what to do. Typically, in a defense fight the “criticized” would be allowed to vent and encouraged to express their opinion fully (1). The most important thing in any fight is active listening and being able to express your opinions and concerns. Handling flight reactions is different, instead a manager or supervisor offering criticism should not allow you to simply agree and move on, but rather continue to focus on any shortcomings until complete understanding is achieved (1) . Having the knowledge to understand and control both reactions appropriately can lead to effective and helpful criticism that can benefit the employee.