Topic > Brookfield's Restaurant Analysis - 751

Within the Brookfield's restaurant organization there is the problem of having a high turnover rate, which depends on the motivation of the employees and how involved they feel in the company culture. Since restaurant is a fast-paced food service industry that requires employees to be able to handle the pressure of having to handle the requests of many customers while providing a high level of service to each guest, which can be difficult for many, making them less motivated to do so. Work. Additionally, company culture is important because it makes employees feel welcomed into the company and helps support them while working, so that employees want to stay in the workplace and don't want to leave. We will provide an analysis showing employees' work motivations and engagement in company culture to determine if these factors are causing the high turnover rate. Having employees with a high level of motivation is what the company wants to see in them because it means they are more likely to handle work pressure and provide quality service to the customer, keeping them coming back. Making sure employees stay motivated is important because it is what is beneficial to the company and makes the employee's time at work more satisfying. While being motivated is a good trait to have, it can be difficult to keep up with many customers while providing quality service to each of them. Likewise, dealing with some customers can be difficult, which leads an employee to feel demotivated. After all, every employee must always remain sincere towards their customers. This is why work can be so stressful and this can cause employees to be demotivated to continue...... middle of paper ......and appreciation for the work done. In another way the owners promoted membership through semi-annual server meetings at the restaurant. One of the owners would meet with the servers and go over changes, promotions and contact with the staff. These have since changed to meetings for new hires only. It is important to maintain this appreciation for those who work for you. In an employee meeting, held by Stacy Haden, it was stated that the meal servers in its restaurants are the company's greatest assets. If waiters are the most important resource, why don't some feel part of the team? Managers only give performance reviews once a year. These evaluations are boring and often given by a supervisor who may or may not work with people regularly. This is problematic because rewarding positive behavior should be a regular occurrence.