The main structure of Lockheed Martin's work process consists of collecting information about current and future customers, market changes and other data that influence customer needs ( Lockheed Martin, 2012). Cargill's work process has a strong focus on creating a safe work environment and community for current and future employees (Cargill Corn Milling, 2008). They chose to focus on mechanical reliability, product quality, food safety, employee safety and the environment through a management of change (MOC) process and triggered by the addition of new technologies to the work environment. Nestlé Purina focuses its work processes on technology and the implementation of new automated production systems. Furthermore, its two-tier approach of constant precision and creativity (Nestlé Purina, 2010). The premise is that we focus more on outputs and results rather than on rigidly followed procedures (Nestlé Purina, 2010). Cargill, Nestlé Purina and Lockheed Martin highlight the importance of finding the right solution when building their work processes to provide quality service or
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