Knowledge is a currency intended to be transferred as frequently as possible to buy and sell ideas, information and tools. Viewing knowledge as a currency allows us to invest in our structures and organizations in a way that does not limit the potential of not only businesses, but also the workforce behind those businesses. Mr. Si-Chi Chin explains excellently why knowledge transfer is important. He wrote, “The goal of knowledge transfer is to train a system to recognize and apply knowledge gained from previous tasks to new tasks or new domains” (Chin, 2013 p.3). The ProblemThis paper addresses how the National Foreign Affairs Training Center can effectively reduce data loss and exponentially increase knowledge and information transfer in order to increase both job satisfaction and productivity. This is based on the current situation at the National Foreign Affairs Training Center (NFATC). The most recent Office of the Inspector General (OIG) report cited the NFATC as having serious flaws in its knowledge transfer process. Often, the OIG reported that information was retained by higher-level offices without being adequately disseminated to individuals (OIG Report, 2013). This creates a knowledge bottleneck in two ways. First, information is not adequately disseminated to those who need to do their jobs, and second, when individuals in high-level offices leave, they take knowledge and data with them, leaving the institution back where it started. . The NFATC trains diplomats in the Washington DC area to prepare them for their assignments in embassies around the world. The State Department itself relies on employees at all levels to carry out the duties of the Washington DC base and overseas operations... half of the document... d July 13, 2014, from https://www. hsdl.org/?view&did=736472JiveSoftware. Jive is the leading provider of modern communication and collaboration solutions for businesses. (n.d.). Jive Software. Retrieved July 27, 2014, from http://www.jivesoftware.comMcCray, S. (2008, April 1). Top 10 Problems with Outsourcing Implementations. TPI. Retrieved July 12, 2014, from http://www.tpi.net/pdf/papers/Top_10_Problems-with_Outsourcing.pdfMason, M. (2006, March 14). Drucker for dummies. Company standard. Retrieved July 15, 2014, from http://www.business-standard.com/article/management/drucker-for-dummies-106031401072_1.htmlShowalter, M.W. (2012). What impact does social media have on knowledge transfer? (Order No. 1511519, Gonzaga University). ProQuest Dissertations and Theses, 44. Retrieved from http://search.proquest.com/docview/1021177305?accountid=38569. (1021177305)
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