Banks generally use such information to promote and learn better ways to provide their services, with this knowledge banks can provide their customers with a high quality service that can be said to be personalized . each bank. Being able to obtain and work with this type of information will not be that easy, but big data certainly offers banks this opportunity to operate more profitably (Martin 2015). The adoption of big data can also help the banking sector by saving it from a lot of embarrassments arising from the increase in the number of customers which in turn requires banks to improve their performance. As stated previously, banks are entrusted with a lot of information and this information must be secure and will need to be accessed promptly and in a timely manner. Using a normal small database will not be enough to do this and if banks do not embrace the use of big data they may start to experience failures in the system. Another way big data affects the banking industry is in the area The use of big data helps banks carry out their operations on time without any