The individuals within the support team all come from different backgrounds, have different personalities, skills, knowledge base and experiences. Some team members want to progress while others are content with their current position. While there are identifiable core skills across the team, others have more experience and greater knowledge in certain areas. Therefore, because of this variety, leaders must adapt their style to the person and situation they find themselves in. Someone who comes from a challenging background may have difficulty communicating and needs to feel comfortable and secure, while someone who comes from a challenging healthcare background may be more outspoken and is able to communicate and converse effectively with the leader. An individual with more experience may not need as much help, advice and attention as another individual who is just starting out in the line of work. Therefore, the leader can trust the experienced person to carry out the delegated tasks. Personality is another factor that can influence the leadership style a leader chooses to adopt. An introvert may not be confident asking for help or doing things without being given specific steps to take, whereas an extrovert may feel much more confident in their work role and is happy to ask for help when needed, but will also be able to solve problems and find ways to do it. steps for