Topic > Brief History of the Development of the Metalcraf Scorecard

The Metalcraft Scorecard was developed to address control issues in the supply chain. The scorecard was a tool that provided Melalcraft with a single point of reference on supplier performance across three dimensions: quality, time and delivery. Several business functions used the scorecard; buyers, plant engineers, supplier development engineers, suppliers and various other users within the Metalcraft organization. The scorecard was also used to evaluate supplier performance at both the individual plant level and the aggregate supplier level. The scorecard ranked supplier performance metrics with color recommendations indicating the degree to which Metalcraft would base future sourcing based on the “color” quality rating. Metalcraft intended to achieve several objectives with the supplier scorecard, all related to the quality, timing and delivery of its suppliers. The goal of the scorecard was to rank suppliers in an order that best described product quality (the goal was to have minimum defect rates), lead times (to allow suppliers to meet delivery time limits). production) and delivery of the product. (have suppliers deliver products in an acceptable time frame). We believe the scorecard is achieving its objective because it provides supplier ratings on a continuous basis rather than a single audit, allowing buyers to have a constant eye on the areas mentioned above. Additionally, the scorecard not only provides buyers with critical information, but also travels throughout the system allowing Metalcraft's management team to view its suppliers as well. Q: What are the strengths and weaknesses of the supplier scorecard? You too.... ..half of the paper......should fill out the same form but from their point of view and the result would be a point of comparison. Once this operation was completed, buyers were able to compare the two scores to understand different points of view. It would help with transparency, honesty and ultimately provide trust in the buyer-supplier relationship. Certainly a vendor could favor itself, but if it did so drastically and without reason, it would be clear that it would skew the survey. However, if they were honest, they may be able to communicate an area for improvement or shed light on previous issues that the buyer may not have considered. This would help overcome the negative opinions that suppliers have towards the scorecard. Ultimately, the buyer's score would be the most important but certainly this would be an additional piece to help make the right supplier decisions.